blocky Casino & Sportsbook Terms

Our blocky terms set out the rules that govern your account, deposits, withdrawals, and gameplay. These terms apply when you register on our platform. We enforce them consistently across all users. By creating a blocky account, you agree to these terms and acknowledge that you have read and understood them.

Our blocky terms cover account registration, payment methods, bonus conditions, game rules, dispute resolution, and liability limits. We also state what data we collect, how we protect it, and what happens if you violate our policies. These are binding legal terms, not marketing material—we update them periodically and notify users of material changes.

This page explains our core terms in plain language. If you have questions about a specific condition or how it applies to your account, contact our support team during business hours. Our blocky team operates from Jakarta, Surabaya, Bandung, Medan, and Semarang and responds to inquiries within one business day.

Account Registration on blocky

To open a blocky account, you must provide an email address and confirm it via a verification link. You also create a secure password. During registration, you confirm that you meet all eligibility requirements under applicable law in your jurisdiction and that you have read and agree to these terms.

We do not conduct automatic age verification at registration, but we reserve the right to request proof of age (government-issued ID, passport, or driving licence) before processing your first withdrawal. If you cannot provide valid proof of age, we close your account and refund any remaining balance.

Your blocky account is personal and non-transferable. You may not share your login credentials with other users. If we detect unauthorized access, fraudulent activity, or violation of these terms, we reserve the right to suspend or close your account without warning. We refund any remaining balance to your registered payment method within one business day.

Deposits and Withdrawals on blocky

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Minimum and maximum deposit amounts vary by payment method and are displayed at checkout. Deposits settle immediately (e-wallet) or within one to two business hours (bank transfer).

Withdrawals require a verified account. You may request a withdrawal anytime. We process requests during business hours; timelines depend on your payment method. E-wallets typically settle within hours; bank transfers within one to two business days. We do not guarantee a fixed withdrawal time. If your withdrawal is delayed, contact our support team.

We reserve the right to decline a withdrawal if we detect fraud, money laundering, or violation of these terms. In such cases, we notify you of the reason. We do not process withdrawals to payment methods other than the one used for your deposit unless you provide additional verification.

Game Play and Settlement on blocky

When you play slot games on blocky—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, or Mahjong Ways—outcomes are determined by certified random number generators. Each spin is independent and unbiased. We publish return-to-player percentages for all games; you can view this information in the game rules panel.

Live-dealer games operate with real dealers and official game rules. Sportsbook selections are settled based on official scoreboard data or official match results. We do not manipulate outcomes, rig games, or guarantee returns. All results are final once published to your blocky account.

Game outcomes settle instantly and automatically. Slot spins settle within seconds; live-dealer hands settle when the dealer concludes the round; sportsbook selections settle when the official result is confirmed. Your account balance updates immediately. If you believe a game was settled incorrectly, contact our support team within 24 hours with your game ID or selection details. We review settlement rules and game data, then explain the outcome or correct your balance if an error occurred.

Game fairness: All blocky games use certified random number generators and publish return-to-player data. Outcomes are not influenced by player skill, timing, or hidden algorithms.

Bonus Terms on blocky

From time to time, blocky may offer bonus promotions. Any bonus offer is conditional and subject to specific terms that we publish separately. Typical conditions include a minimum deposit amount, wagering requirements (amount you must stake before withdrawing bonus funds), and restricted game lists (some games may not count toward wagering requirements).

We do not publish fixed bonus amounts or guaranteed returns. Bonus offers are subject to change or withdrawal at our sole discretion. If you accept a bonus, you agree to the specific terms attached to that offer. Bonus funds that expire or are forfeited do not result in a refund.

We reserve the right to cancel a bonus if we detect abuse, fraud, or violation of bonus terms—for example, if you place unusually large bets immediately after receiving a bonus, or if you use bonus funds in combination with payment exploits. If we cancel a bonus, any bonus funds are removed from your account.

Responsible Use on blocky

Our blocky platform is intended for entertainment. We do not encourage excessive use or betting beyond your means. If you feel that your gaming behaviour is becoming problematic, you may contact our support team to discuss account restrictions or self-referral to local support services. We do not provide account controls directly, but we can help you find resources in your region.

We do not operate under a "Game Rules" framework with mandatory account preferences, time-out features, or account controls buttons. These are matters of personal choice. We expect users to manage their own gaming activity responsibly. If you need help, local authorities and mental health services in your region may offer support.

Our blocky terms do not require age disclosure or self-assessment at login. Verification occurs at withdrawal only. If you have concerns about your own gaming, contact our support team—we can discuss options available in your jurisdiction.

Key takeaways

  • blocky accounts are personal and non-transferable; you are responsible for keeping your password secure.
  • Deposits and withdrawals use five e-wallet options plus four banks; timelines depend on method and verification.
  • All blocky games use certified random number generators; outcomes are final once settled.
  • Bonus offers are conditional and subject to separate terms; we reserve the right to cancel bonuses if abuse is detected.
  • We do not provide mandatory responsible-gambling tools; users manage their own activity.

Dispute Resolution on blocky

If you dispute a settlement, a transaction, or a decision made by blocky, contact our support team with details. We investigate your concern and respond within one business day. If we agree that an error occurred, we correct your account balance immediately. If we disagree with your claim, we explain our decision and the reasoning behind it.

If you are not satisfied with our response, you may escalate your complaint to our compliance officer. Email [email protected] with your account details, the nature of your complaint, and any supporting documentation. Our compliance officer reviews escalated disputes within two business days and provides a final decision.

Our blocky terms set a final decision by our compliance officer as binding. If you remain dissatisfied, you may contact your local gaming regulator or consumer protection authority. We cooperate with regulatory investigations and provide requested information within legal timeframes.

Liability and Disclaimers on blocky

blocky provides our platform "as is" without warranties. We do not guarantee uptime, fast payouts, or uninterrupted access. We exclude liability for indirect damages (lost profits, lost opportunities, emotional distress) and for third-party actions (payment processor errors, internet outages, device malfunctions).

Our total liability to you is limited to the amount of your last deposit or the balance in your blocky account, whichever is smaller. This limit applies to all claims arising from your use of our platform, including game disputes, payment errors, data breaches, or account closures.

We do not accept liability for your personal decisions about gaming, betting amounts, or time spent on our platform. Your use of blocky is at your own risk. We encourage you to read our privacy policy to understand how we handle your data.

Changes to blocky Terms

We may update these terms periodically. Material changes (changes that affect your rights or obligations) are communicated to you via email or in-app notification. Non-material changes (clarifications, formatting updates) take effect immediately. Your continued use of blocky after we notify you of a change constitutes acceptance of the new terms.

If you disagree with a change, you may close your blocky account and request a refund of your remaining balance. We process closure requests within one business day.

Service availability

blocky provides its services only in jurisdictions where online gaming and sportsbook wagering are permitted by applicable law. We do not offer our platform in regions where such activities are prohibited by statute. Our blocky platform is not available to users in jurisdictions where online gaming is illegal, and we do not knowingly accept registrations from prohibited regions. We do not name specific jurisdictions as legal or illegal—that determination is the responsibility of each user based on their local law and regulations. If you are uncertain about the legal status of online gaming and sportsbook wagering in your jurisdiction, consult local regulations or seek advice from a legal professional before attempting to access blocky. Our services on blocky are offered on an as-is basis in supported jurisdictions only, and we reserve the right to restrict or block access from any region at our sole discretion.

Account eligibility

To open a blocky account, you must meet the eligibility requirements established by applicable law in your jurisdiction. We do not specify a fixed minimum age in our terms—instead, we defer to the legal age of majority in your region. During account registration, you confirm that you meet all eligibility criteria under your local law. We do not conduct automatic age verification at registration, but we reserve the right to request proof of age (government-issued ID, passport, or driving licence) before processing your first withdrawal. If we determine that you do not meet eligibility requirements, we close your blocky account and refund any remaining balance to your registered payment method. We do not offer account controls, account preferences, or other responsible-gambling features as part of our platform—these are matters of personal choice and fall under local regulation in your jurisdiction.

Local-law responsibility

Users are solely responsible for verifying that their access to and use of blocky comply with the laws of their own jurisdiction. We do not provide legal advice, and we do not warrant that our services are legal in any particular location. By accessing blocky, you confirm that you have independently checked your local law and determined that our services are available to you. If your jurisdiction prohibits online gaming or sportsbook wagering, you must not use our platform. blocky does not accept liability for users who access our services in violation of local law. If you are unsure about the legal status of online gaming in your region, consult local regulations or seek advice from a legal professional before opening a blocky account. Your continued use of blocky constitutes your acknowledgment that you have made this determination independently and assume full responsibility for compliance with local law.

Data and privacy scope

blocky collects personal data for account registration, KYC (Know Your Customer) verification, payment processing, fraud prevention, and regulatory compliance. This data includes your name, email address, phone number, government-issued ID, proof of address, and payment method details. We store this data securely using industry-standard encryption and do not sell your information to third parties. We share data with payment processors and KYC verification services only as necessary to process your transactions and verify your identity. We may disclose data to law enforcement or regulatory authorities if required by law or court order. For comprehensive details about how blocky collects, uses, stores, and protects your data, please see our privacy policyYou have the right to request access to your data, correct inaccuracies, or request deletion subject to legal retention requirements. Contact our support team to exercise these rights.

Contact for legal inquiries

If you have legal questions, compliance concerns, or wish to report a violation of blocky terms, contact our legal team at [email protected]. Include your blocky account details, the nature of your inquiry, and any relevant documentation. We respond to legal inquiries during business hours; standard responses arrive within two business days. For urgent matters, contact our support team via in-app chat and request escalation to our legal department. blocky maintains a compliance officer who oversees regulatory matters and user disputes. If you believe blocky has violated applicable law or your rights, you may also contact your local gaming regulator or consumer protection authority. We cooperate with regulatory investigations and provide requested information within legal timeframes.

↑